BingX Security Upgrade | Passkey Feature Guide – BingX

Most BingX account features support identity verification with passkeys on various devices. After you add a passkey, you can use it for identity verification on all linked devices. Compared with using only a password, verification with passkeys is more secure and faster, helping protect your account.

1. Before you start: Confirm device compatibility

Before setting up passkeys, confirm that your device meets the following requirements:

Platform	Requirements
iOS system	iOS 16.0 or above
Android system	Android 9.0 or above
Web	Supports mainstream browsers such as Chrome, Safari, and Edge
H5 / Mobile Web	Android: 4.80 or above is supported iOS: Supported

You can add a passkey using iCloud Keychain, a USB security key, your phone's lock screen passcode or PIN, or another device (such as another phone).

2. How to add passkeys in the app?

Step 1: Go to the settings entry point

Log in to the BingX app.
Tap "Security Center" > "Passkeys"

Step 2: Add Passkey and complete identity verification

Tap Add Passkey. The system will ask you to complete your existing security verification (verification code + Google Authenticator, etc.) to confirm that you are performing the action yourself.

About where passkeys are stored

Summary:

Users with the iOS system -> Choose iCloud Keychain.

Users who use iOS + Windows/Android -> Choose Google Password Manager or a hardware security key.

Users who need the highest security and do not rely on the cloud -> Choose a USB/NFC security key.

Temporary login on another person's device -> Use other device verification (scan the QR code).

Step 3: Added successfully & optional features

After the passkeys are created successfully, you can go to "Security Center → Passkeys" to view the list of linked passkeys.

After creation, the system will prompt you to enable the "Must verify using passkeys for important scenarios" feature (mandatory passkey verification). For details, see Section 4 below.

3. How to add a passkey on the BingX official website?

You can use a browser that supports this feature, such as the latest Chrome browser, to add a passkey to your BingX account. The creation process is similar to the steps on the BingX App. You can use your computer password or biometric authentication, such as fingerprint ID, a USB security key, or another device, such as your phone, to create the passkey.

Web:

Log in to your BingX account, hover over the profile icon in the upper-right corner, then click "Security Center".
Go to "Security Verification Options" and click "Add" next to "Passkeys".
Click "Add Passkey".
You may need to complete two-factor authentication (2FA) before continuing to the next step.
The browser will display a pop-up window. Confirm where you want to save your passkeys.

4. Must verify using passkeys for important scenarios feature

4.1 What is "Must verify using passkeys for important scenarios"?

To improve account security, BingX provides the "Must verify using passkeys for important scenarios" option. When enabled, for certain high-risk operations, the system will require passkey verification to prevent unauthorized operations.

If this feature is not enabled, passkey is only an optional verification method and is not required.

4.2 The 7 scenarios covered when "Must verify using passkeys for important scenarios" is enabled

No.	Scenario
1	Log in
2	Withdraw
3	Enable / disable "Must verify using passkeys for important scenarios"
4	Add a passkey
5	Delete a passkey
6	Add a withdrawal address book
7	Create / edit API key

4.3 How to enable / disable "Must verify using passkeys for important scenarios"

Enable: Security Center > Passkeys > Manage > turn on the toggle.
Note: After this feature is enabled, verification with passkeys is required for the 7 scenarios above. If you cannot use passkeys, the operation will fail.
Disable: Security Center > Passkeys > Manage > turn off the toggle > Confirm cancellation.
Before disabling, you must first complete two-factor authentication and verify with a passkey.

5. Manage your passkeys

Go to "Security Center > Passkeys > Manage" to manage your linked passkeys:

5.1 Rename a passkey

Set an easy-to-identify name for each key, such as "iPhone 15 Pro" or "Work MacBook". Click the rename icon next to the passkey to change it.

5.2 Delete a single key

Deleting a single passkey will not trigger withdrawal restrictions.

Click the delete icon next to the passkey you want to delete.
Complete security verification.
Confirm to delete.

6. Passkey loss or unavailability: Solutions

6.1 If you are able to log in to your account

Go to Security Center > Passkeys > Manage to delete a specific passkey or delete all passkeys.

6.2 If you are unable to log in to your account

Use the self-service process to reset security items:

Go to the reset page: https://bingx.com/security/reset/.
Enter your account email address or phone number.
Select the "Passkey" option and submit the removal request.
The system will delete all passkeys under this account. After you submit the request, it will enter security review.

If you cannot access the link above in certain regions (such as Indonesia, Kazakhstan, etc.), try switching networks or use the backup link: https://bingx.pro/security/reset.

6.3 If you cannot complete the self-service process

If you cannot complete the reset process on your own, please contact BingX Support. Support will help you based on your situation.

7. Security tips and precautions

Be sure to read the following security information

Do not set up passkeys on public devices

Passkeys are deeply bound to devices. Set up passkeys only on personal devices that you own and use long term.
Enable the device screen lock

The security of passkeys depends on the device's biometric authentication or PIN, so make sure screen lock is enabled.
iCloud Keychain sync security

If you use iCloud Keychain to sync keys, make sure your Apple ID has two-factor authentication enabled to prevent your Apple ID from being compromised and exposing all device keys.
Take action before changing devices

Before selling or transferring your old device, delete the passkeys for that device in BingX first, then create a new passkey on your new device.
Traditional verification is still required in special cases

In special cases, such as when an account has security risks or an extra-large withdrawal (100,000 USDT or above), the system may require both passkey and traditional two-factor authentication (2FA) verification. This is a normal security mechanism.
TradingView(TV) login restrictions

If you enable "Must verify using passkeys for important scenarios", the TradingView login channel does not currently support passkey verification, and you will not be able to log in. To use TradingView, first turn off the "Must verify using passkeys for important scenarios" feature on the app or desktop, then connect again.

8. Frequently asked questions (FAQ)

Q1: Will adding or deleting a passkey restrict withdrawals?

Add a single passkey: ✅ No withdrawal restrictions.
Delete a single passkey: ✅ No withdrawal restrictions.
Reset all passkeys in the account: ⚠️ Triggers a 24-hour withdrawal restriction (same as resetting other security items).

Q2: What should I do if I lose my device or my passkey becomes invalid?

If you can log in to your account: Go to "Security Center > Passkeys > Manage" and manually delete the invalid key.
If you cannot log in: Use the self-service verification option reset feature to submit a request to remove your passkey.

Use the self-service process to reset security items:

Go to the reset page: https://bingx.com/security/reset/.

Enter your account email address or phone number.

Select the "Passkey" option and submit the removal request.

The system will delete all passkeys under this account. After you submit the request, it will enter security review.

If you cannot access the link above in certain regions (such as Indonesia, Kazakhstan, etc.), try switching networks or use the backup link: https://bingx.pro/security/reset.

If the issue still cannot be resolved: Contact customer support. After your identity is verified through a ticket, customer support will manually assist you.

Q3: What restrictions apply after enabling "Must verify using passkeys for important scenarios"?

After it is enabled:

TradingView (TV) login is not supported. To use TradingView, turn off "Must verify using passkeys for important scenarios".
Passkey verification is mandatory in the following 7 scenarios: login, withdrawal, enabling or disabling "Must verify using passkeys for important scenarios", adding or deleting a passkey, adding a withdrawal address book, and creating or editing an API key.

Q4: Why does the message "This device has no available or saved passkey" appear?

This message indicates that the current device cannot retrieve a valid passkey for verification. This is usually caused by the following reasons:

Reason	Description	Solutions
Apple ID mismatch (iOS only)	The passkey is stored under one Apple ID, but the current device is signed in to another Apple ID, so the passkey cannot be retrieved.	Switch back to the Apple ID used when adding the passkey, then try again.
Changed device	The passkey has not been synced or stored on the new device.	Use the original device that has the passkey stored to complete verification.
Passkey has been deleted	The passkey was deleted manually or by mistake in the password manager.	Log in using another verification method (such as an SMS verification code), or reset your account passkey. Reset link: 1. Open https://bingx.com/security/reset 2. Select "Passkey" 3. Follow the on-page instructions to submit a removal request.

Q5: How many passkeys can one account link?

An account can link multiple passkeys on the same device.
An account can create one passkey on each of multiple devices, with no limit on the number of passkeys.
Multiple accounts can also link their respective passkeys on the same device.

We recommend creating one passkey on each of at least two devices as a backup in case one device becomes unavailable.

Q6: What are the prerequisites for setting up passkeys?

The account must have at least two security verification options linked (any two of email address, phone number, and Google Authenticator) before you can set up passkeys.

Q7: I switched to a new phone. Can I still use the passkey?

iOS users: Passkeys that use iCloud Keychain will automatically sync to the new device (you must be signed in with the same Apple ID).
Android users: Make sure you are signed in to the same Google Account. Passkeys can be synced through Google Password Manager.
If syncing is unavailable: Delete the old passkey and create a new one on the new device.

Storage method	Screenshot reference	Supported Platforms	Features
Passwords (iCloud Keychain)		Apple devices (iPhone, iPad, Mac)	Built into the system. It automatically syncs to all Apple devices signed in with the same Apple ID, with no additional installation required.
Chrome (Google Password Manager)		Devices with Chrome installed (iOS/Android/Windows/Mac are all supported)	Strong cross-platform compatibility. Sign in to the same Google Account to sync and use it across devices.
USB/NFC security key		Available on both iOS and Android devices (hardware support required)	Stores the private key on physical hardware. It does not rely on any cloud service, provides the highest security, and works across platforms.
Other device verification		Apple devices only	Does not actually store the Passkey. It only temporarily assists verification through an Apple device that already stores the Passkey.