Q1: What credit/debit cards does BingX support?
BingX currently supports Visa and Mastercard payments. Please ensure that your card supports 3D Secure and is eligible for international and online transactions.
Q2: Is KYC verification required for credit/debit card payments?
Yes, KYC verification is mandatory when you make your first purchase to ensure the security of your funds.
For more information on KYC verification, please refer to: BingX Tutorial | How to Complete KYC or Identity Verification
Q3: Which cryptocurrencies can I buy with my credit/debit card?
Currently supported fiat currencies: EUR/USD/GBP/TWD/AUD/BRL/CHF/MXN/PLN/SEK/JPY/CZK/AED/INR/TRY
Supported cryptocurrency: USDT
Currently supported fiat currencies: EUR/USD/GBP/TWD/AUD/BRL/CHF/MXN/PLN/SEK/JPY/CZK/AED/INR/TRY
Supported cryptocurrency: USDT
Q4: Are there any fees for credit/debit card payments?
BingX trading fees may vary depending on the issuing region and card organization. The platform will adjust based on changes in card organization fees.
Please refer to the table below:
Issuing Region |
Card Organization |
Fee Rate |
EU Region |
Visa |
1.20% |
Mastercard |
1.20% |
|
Non-EU Region |
Visa |
3.30% |
Mastercard |
3.30% |
Q5: What are the transaction limits for credit cards?
Please refer to the table below:
| Min. Amount per Transaction | Max. Amount per Transaction | Max. Daily Transaction Limit | Max. Weekly Transaction Limit | Max. Monthly Transaction Limit |
| 10 USD/EUR/GBP | 4,000 USD/EUR/GBP | 15,000 USD/EUR/GBP | 105,000 USD/EUR/GBP | 450,000 USD/EUR/GBP |
Q6: How does 3D Secure (3DS) verification work?
3D Secure (3DS) requires cardholders to complete additional verification steps during the payment process. Typically, you will be redirected to the verification page on your bank's website, where you need to enter your card password or the verification code sent to your phone.
Q7: When will my purchased assets be credited?
After the purchase, the assets will be credited to your account instantly.
Q8: Why did my card linking failed?
Please make sure to use a credit card that matches your name when entering your card information. This means the cardholder's name must match your KYC name.
Q9: What should I do if my order remains pending handling for an extended period?
Orders are typically completed within seconds. If your order fails to process, you can log into your BingX account and click on the support icon in the bottom right corner to contact our 24/7 online support.
Q10: How can I get a refund for my paid amount if my purchase fails?
Your payment amount will not be deducted from your account in cases where your purchase fails. Various issues may lead to purchase failures, such as:
- Challenge/Verification failed. Please contact your issuing bank for more details on the restriction.
- Suspected Fraud: Rejected by the issuing bank's risk control system. Please contact your issuing bank for more details.
- 3D Secure timeout. Please check and resubmit your payment details.
- 3D Secure failed. Please contact your issuing bank for more details on the restriction.
- Transaction is restricted by the issuing bank. Please contact your issuing bank for more details.
- Insufficient balance. Please ensure that you have credit/debit card has sufficient balance.
- Please try again later, or use another card to place your order.
- Withdrawal limit exceeded. Please contact your issuing bank for more details on the restriction.
- Your payment card has been rejected by our risk control. Please use another card.
- Withdrawal frequency exceeded. Please contact your issuing bank for more details on the restriction.
Q11: Where can I view my order history?
On the Quick Buy page, click "Orders" to view your order history.
Q12: Where can I check my purchased crypto once the order is completed?
On the homepage, click "Assets" to check your purchased crypto.
Q13: How many credit/debit cards can I link to my account?
You can link up to 5 credit/debit cards per account and email address.
Q14: Why am I prompted with card linking/transaction failure?
Card linking failure may be due to the following reasons:
Invalid credit/bank card information: Ensure that the entered credit/bank card information and format are valid/accurate, then attempt the process again.
Expired credit/bank card: Contact your card issuer to replace your credit/bank card. Meanwhile, you can use an alternative bank card for your order.
Rejected by the card issuer: Ensure that your credit/bank card is eligible for international and online transactions.
Q15: What should I do after being prompted with a failure?
- Determine from the prompt whether you need to replace the card or contact your card issuing bank.
- If you have confirmed the card has no issues, try again after 1 hour.
- Use a different card or use a card with a higher success rate.
Q16: What are some banks with a high success rate for transactions?
Traditional-Chinese Speaking Regions:
BANK SINOPAC,CATHAY UNITED BANK,CHANG HWA COMMERCIAL BANK LTD.,CHUNGHWA POST COMPANY, LIMITED.,DBS BANK (TAIWAN) LTD.,FAR EASTERN INTERNATIONAL BANK,FIRST COMMERCIAL BANK,HSBC BANK (TAIWAN) LIMITED,KGI BANK,LINE BANK TAIWAN LIMITED,MEGA INTERNATIONAL COMMERCIAL BANK CO.. LTD.,STANDARD CHARTERED BANK (TAIWAN) LIMITED,TAIPEI FUBON COMMERCIAL BANK CO., LTD.,TAISHIN INTERNATIONAL BANK,TAIWAN COOPERATIVE BANK,TAIWAN SHIN KONG COMMERCIAL BANK,TAIWAN SHIN KONG COMMERCIAL BANK CO., LTD.,THE CHANG HWA COMMERCIAL BANK LTD.,THE SHANGHAI COMMERCIAL & SAVINGS BANK.LTD.
Austria:
BAWAG P.S.K. Bank, Card Complete Service Bank AG, Erste Bank der oesterreichischen Sparkassen AG, Prepaid Services Company Limited
Belgium:
Argenta Spaarbank, Axa Bank Belgium, Axa Bank Europe, S.A., Banque Federative du Credit Mutuel (BFCM), Beobank NV/SA, BNP Paribas Fortis
Estonia:
AS LHV Pank, AS Pocopay, AS SEB Pank
France:
Advanzia Bank S.A., Axa Banque, Banque Federative du Credit Mutuel (BFCM), Banque Oney, S.A.
Germany:
ADAC, Barclaycard Germany, Bayerische Landesbank, Berliner Sparkasse, C24 Bank GmbH
Greece:
Alpha Bank, EFG Eurobank Ergasias, S.A., Eurobank Ergasias S.A., HSBC Bank PLC, National Bank of Greece S.A.
Ireland:
Allied Irish Banks PLC, Allied Irish Banks, PLC, An Post, Avantcard Limited
Italy:
Agos, Banca Monte dei Paschi di Siena, Banco BPM Societa per Azioni, BiBanca S.p.A.
Latvia:
AS Industra Bank (Industra), Bluor Bank AS, Joint Stock Company Regionālā Investīciju Banka
Lithuania:
Contis Financial Services, Ltd., Luminor Bank AB, SEB Bankas AB
Norway:
Danske Bank A/S, DNB Bank ASA, Haugesund Sparebank, Komplett Bank ASA, Landkredittbank, Morrow Bank ASA
Slovakia:
365.Bank, A. S., Ceskoslovenska Obchodna Banka A.S., Fio Banka A.S., mBank S.A., PPF Banka A.S.
Spain:
Banca March, S.A., Banco Caminos, S.A., Bankinter S.A., Bnext Electronic Issuer, E.D.E., S.L., BNP Paribas, CaixaBank, S.A., Caja de Arquitectos
Switzerland:
Bank Coop, BonusCard.ch AG, CBH - Compagnie Bancaire Helvetique, S.A., Cembra Money Bank AG, Corner Banca S.A., Entris Banking AG
Q17: What are some banks with a low success rate for transactions?
Traditional-Chinese Speaking Region:
CHINA TRUST COMERCIAL BANK,CTBC BANK CO., LTD.,E. SUN COMMERCIAL BANK CO., LTD.,E. SUN COMMERCIAL BANK, LTD.,HUA NAN COMMERCIAL BANK, LTD.,NEXT COMMERCIAL BANK CO., LTD.,O-BANK CO., LTD.,TAIPEI FUBON COMMERCIAL BANK,THE SHANGHAI COMMERCIAL & SAVINGS BANK, LTD.,UNION BANK OF TAIWAN
Austria:
CHINA TRUST COMERCIAL BANK,CTBC BANK CO., LTD.,E. SUN COMMERCIAL BANK CO., LTD.,E. SUN COMMERCIAL BANK, LTD.,HUA NAN COMMERCIAL BANK, LTD.,NEXT COMMERCIAL BANK CO., LTD.,O-BANK CO., LTD.,TAIPEI FUBON COMMERCIAL BANK,THE SHANGHAI COMMERCIAL & SAVINGS BANK, LTD.,UNION BANK OF TAIWAN
Austria:
BNP Paribas Personal Finance
Belgium:
Lufthansa AirPlus Servicekarten GmbH
Estonia:
Danske Bank A/S
France:
Lufthansa AirPlus Servicekarten GmbH
Germany:
Klarna Bank
Ireland:
PayrNet Limited
Italy:
FinecoBank S.p.A.
Latvia:
JSC LPB Bank
Lithuania:
AB Citadele Bankas
Norway:
Bank Norwegian AS
Slovakia:
Prima Banka Slovensko, a.s.
Spain:
Banco Bilbao Vizcaya Argentaria S.A.
Q18: Can I use credit/debit cards to exchange cryptos for fiat currencies?
It's currently not supported. You can use our P2P Trading to exchange your cryptocurrencies for fiat currencies.
Q19: In which countries and regions can I use credit/debit cards to buy crypto?
Visa/Mastercard payments are available in the following countries and regions:
Albania, Andorra, Angola, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Benin, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Cape Verde, Cayman Islands, Chile, Colombia, Costa Rica, Côte d'Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Eswatini, Ethiopia, Fiji, Finland, France, Gabon, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Guinea, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, South Korea, Kuwait, Lao People's Democratic Republic, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Republic of Moldova, Montenegro, Mozambique, Namibia, Netherlands, New Zealand, Nicaragua, North Macedonia, Norway, Oman, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Kosovo, Romania, Saint Kitts and Nevis, Saint Lucia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, Spain, Suriname, Sweden, Switzerland, Tajikistan, United Republic of Tanzania, Thailand, Togo, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, Uruguay, Uzbekistan, Vietnam, Zambia