Dear BingX Users:
In July 2024, we launched Pre-Market Trading, providing our users with the opportunity to trade new tokens over the counter before their official listing. This initiative allows early access to high-potential tokens, giving our users a head start in the market.
By curating high-interest projects, we have introduced various pre-market projects based on strong user demand, which have received significant user engagement and participation for each project.
Recently, some users have raised concerns about existing pre-market trading projects that have not yet issued tokens (TGE), resulting in long periods of margin freezing. While we have actively communicated with the project teams during users' wait for TGE, the project teams currently have no plans for TGE, and we respect their decisions.
Subsequently, we surveyed all users with pre-market orders pending delivery to understand if they would be willing to cancel orders for projects that have not issued tokens for an extended period. The survey results showed that many users preferred not to cancel their pre-market orders passively.
In order to safeguard the rights of both buyers and sellers, we have outlined the following resolution and compensation measures:
For existing projects (BLUM, BULLX, KEP, LINEA, FARCASTER, and XP) that have not conducted TGE by 2025-12-20, all outstanding orders will be canceled, and the margin and trading fees for completed orders will be refunded.
For pre-market orders placed before 2025-04-08 12:00 (UTC+8), we will provide interest compensation at an annualized rate of 5% based on the total margin amount.
Thank you for your understanding and support. If you have any questions about pre-market trading, feel free to reach out to our customer support anytime. We’re here to assist you.